Gap Analysis

Brief

Gap Analysis is the process which involves the comparison of actual performance with potential or desired performance .

Any difference between the actual performance and potential is identified as the performance gap.

Philosophy

Gap Analysis is based on 3 questions:

Question	Answer	Note
1. Where we now?	Assess the current performance	What gets measured get managed. What gets measured gets done.
2. Where we should be?	$q(t) = {q_i}\ e^{-D_i\ t}$	$Q = \frac{q_i}{D_i}(1-e^{-D_i\ t})$
3. What needs to be done to get where?	$q(t) = \frac{q_i}{1+D_i\ t}$	$Q = \frac{q_i}{D_i} ln{(1+D_i\ t)}$