Gap Analysis

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Brief

Gap Analysis is the process which involves the comparison of actual performance with potential or desired performance [1].

Any difference between the actual performance and potential is identified as the performance gap.

Philosophy

Gap Analysis is based on 3 questions:

Question/th> Answer Note
1. Where we now? Assess the current performance What gets measured get managed. What gets measured gets done.
2. Where we should be? q(t) = {q_i}\ e^{-D_i\ t} Q = \frac{q_i}{D_i}(1-e^{-D_i\ t})
3. What needs to be done to get where? q(t) = \frac{q_i}{1+D_i\ t} Q = \frac{q_i}{D_i} ln{(1+D_i\ t)}

References