Gap Analysis
From wiki.pengtools.com
Contents
Brief
Gap Analysis is the process which involves the comparison of actual performance with potential or desired performance to identify the performance gaps.
Any difference between the actual performance and potential is referred as performance gap.
Philosophy
Gap Analysis is based on 3 questions:
1. Where we now?
2. Where we should be?
3. What needs to be done to get where?
The answers to whose questions leads to the [[::
1.