Difference between revisions of "Gap Analysis"
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Revision as of 15:58, 11 July 2018
Contents
Brief
Gap Analysis is the process which involves the comparison of actual performance with potential or desired performance [1].
Any difference between the actual performance and potential is identified as the performance gap.
Philosophy
Question | Answer | Action |
---|---|---|
1. Where we now? | Assess the current performance | Measure. What gets measured get managed. |
2. Where we should be? | Calculate the potential | Identify the performance gaps |
3. What needs to be done to get where? | Identify, rank and execute the Enhancements | Close the performance gaps |